Frequently Asked Questions
Everything you need to know about shopping with Murci.
How long will my order take to arrive?
Standard shipping typically takes 3-5 business days, while express options are available for delivery within 1-2 business days.
What is your return policy?
We offer a 14-day return window from the date of delivery. Items must be unworn, unwashed, and have all original tags attached.
How do I find my correct size?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you ship internationally?
Yes, Murci ships worldwide. International delivery times and shipping costs vary depending on the destination country.
What payment methods do you accept?
We accept all major credit cards, PayPal, and buy-now-pay-later options such as Klarna and Afterpay.
Can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number and a link to monitor your package.